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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Artun Bayer

September 14, 2026

5  out of  5
rating by Artun Bayer
"Working with Sofia has been great!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! "
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lorena hays

September 11, 2026

5  out of  5
rating by lorena hays
"Muchas geacias Ruby por tu atencion, Exelente."
We responded:
"¡Muchísimas gracias! 😊 Que gusto saber que recibiste excelente atención por parte de Ruby. Realmente apreciamos que te tomes el tiempo de compartir tu experiencia. Estamos aquí para ayudarte cuando lo necesites—¡gracias de nuevo!"
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silvia leal

September 7, 2026

5  out of  5
rating by silvia leal
"Great service, the staff are very friendly. Ruby is always attentive to answering any questions I have."
We responded:
"Thank you so much for the kind review! 😊 We’re really glad you’ve had a great experience with our team. Ruby will be so happy to hear that she’s been attentive and helpful with your questions—customer support is a big part of what we do."
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Tom Kozaczynski

September 2, 2026

5  out of  5
rating by Tom Kozaczynski
"Have worked with multiple people in the office including Rocio herself and Aileen and have always been well taken care of. We have multiple policies with State Farm and have been customers for over two decades. I have always received quick and courteous service and never feel like I am being upsold; they have our best interests in mind. Highly recommended all around!"
We responded:
"Thanks so much for the amazing review! 😊 We’re really glad to hear that Rocio, Aileen, and the whole team have been able to take great care of you over the years. Knowing you’ve been with State Farm for 20+ years and that you always feel supported means a lot to us.

Thank you for recommending us, and we’ll be here whenever you need anything!"
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Isabella Figueroa

September 1, 2026

5  out of  5
rating by Isabella Figueroa
"I had a great customer experience from Sofia! She was super responsive, transparent, and helpful while trying to figure out the best coverage for my unique needs."
We responded:
"Thank you so much for your wonderful review! 😊 We’re really glad you had a great customer experience with Sofia. Her responsiveness, transparency, and dedication to finding the right coverage for your unique needs are exactly what we aim for."
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Derek

August 29, 2026

5  out of  5
rating by Derek
"Sofia was extremely helpful and went the extra mile to make sure all my issues were resolved. Thank you!"
We responded:
"Thanks so much for your kind words! 😊 We’re really glad Sofia was able to help and went the extra mile to make sure everything was resolved for you. We truly appreciate you taking the time to leave a review—thanks again! ⭐️"
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Anne

August 27, 2026

5  out of  5
rating by Anne
"The service provided was:
1. Thorough
2. Informative
3. Efficient
4. Friendly
5. Polite
6. Fast

I highly recommend this office, management, and particularly, this team member."
We responded:
"Thanks so much for the awesome review! 😊 We’re really happy to hear you found the service thorough, informative, efficient, and fast and that you felt welcomed by our team."
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Wonjoon Choi

August 27, 2026

5  out of  5
rating by Wonjoon Choi
"I was helped to get a new car insurance by Rocio, who was kind and caring."
We responded:
"Thank you for the great review! 😊 We’re so happy Rocio was kind and caring while helping you find the right new car insurance. We appreciate your trust and we're here to help again anytime! "
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Humberto Miller

August 26, 2026

5  out of  5
rating by Humberto Miller
"Great service! Rubi was fast and provide me with the best quote with the items I needed"
We responded:
"Thanks so much for the awesome review! 😊 We’re glad Rubi was fast and helped you get the best quote for everything you needed. We really appreciate your business!"
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Jose Cruz

August 26, 2026

5  out of  5
rating by Jose Cruz
"Ngl I was a lil nervous calling but Rubi Got me right and explained my plans with detail highkey 5⭐️ calling experience"
We responded:
"Aww thank you so much for the awesome feedback! 😊 We’re really glad you felt comfortable calling in and that Rubi was able to help you out and explain everything in detail. That “5⭐️ calling experience” means a lot to us. We appreciate you choosing us, and we’ll be here anytime you need help!"
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Alena Haataja

August 25, 2026

5  out of  5
rating by Alena Haataja
"Really happy with the service here! Everyone is friendly, helpful, and easy to work with. Definitely recommend this office!"
We responded:
"Thanks so much for the great review! We’re really happy you had a wonderful experience with our team—our team works hard to be friendly, helpful, and easy to work with. We appreciate your recommendation!"
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Michael

August 24, 2026

5  out of  5
rating by Michael
"Sofia is super awesome to work with. Highly recommend!"
We responded:
"Thank you so much for your kind words! We’re really glad you had a great experience with Sofia at our insurance office. 😊 It means a lot that you took the time to recommend us—our team genuinely loves helping clients sort through coverage and feel confident about their insurance. We’re here anytime you need us, and we look forward to helping you again in the future!"
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Lena LI

August 19, 2026

5  out of  5
rating by Lena LI
"Sofia is patient and professional. She replies my message promptly with all the detail I need the most. She’s the best!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Sofia. She is truly the BEST. "
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Ellie

August 18, 2026

5  out of  5
rating by Ellie
"I have had a great experience at this office, excellent customer service!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Roberto Gaspar (StellarHomeMaintenance)

August 14, 2026

5  out of  5
rating by Roberto Gaspar (StellarHomeMaintenance)
"Excellent experience! Sofia was incredibly knowledgeable and did a great job helping me get everything set up. I highly recommend working with her. Thank you, Sofia!"
We responded:
"Thank you so much for your wonderful review! We’re thrilled to hear you had an excellent experience. Sofia will be so happy to know her knowledge and help getting everything set up made a difference. Thanks again for your recommendation!"
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Melissa Cuevas

August 11, 2026

5  out of  5
rating by Melissa Cuevas
"Highly recommend! Ruby made the whole process super easy and completely hassle free. She was very helpful, kind, and sweet throughout the entire process. I really appreciate all her help and would definitely recommend her to anyone!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Monique Shiels

August 4, 2026

5  out of  5
rating by Monique Shiels
"Ricky was amazing and was able to get me a policy at a rate well below what I was currently paying. I will recommend them to all my friends and family!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with Ricky! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Egor Hudzel

August 3, 2026

5  out of  5
rating by Egor Hudzel
"I Recommend this office for any auto insurance!"
We responded:
"Thank you for the recommendation! We’re so glad you had a great experience with our office and appreciate your support. If you ever need anything with your auto insurance, we’re here to help!"
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Huzel Rentals

August 3, 2026

5  out of  5
rating by Huzel Rentals
"Friendly staff, great service, honest people, smooth and fast process of getting commercial auto insurance."
We responded:
"Thanks for the great review! We’re glad you had a friendly experience, received great service, and that the process for your commercial auto insurance was smooth and fast. We truly appreciate your trust!"
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western watile

August 3, 2026

5  out of  5
rating by western watile
"Great service, affordable price! Easy too get a quote and great insurance!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Li Or

July 31, 2026

5  out of  5
rating by Li Or
"Excelente atención y buenos descuentos 👍"
We responded:
"Agradecemos sinceramente su reseña. ¡Nos esforzamos por superar sus expectativas en todo lo relacionado con los seguros aquí en nuestra oficina! "
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Danielle Kopatich

July 28, 2026

5  out of  5
rating by Danielle Kopatich
"Great service eager to help and always follows up."
We responded:
"Hi Danielle, thanks so much! We’re glad you’re happy with the price and service at Rocio Luna-Culotti Agency, your local State Farm office.
"
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Carlos Moctezuma

July 23, 2026

5  out of  5
rating by Carlos Moctezuma
"Son muy amables y responden a todas nuestras preguntas"
We responded:
"Gracias, Carlos. Me alegra saber que nuestro equipo fue amable y respondió todas tus preguntas. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro.

- Rocio Luna-Culotti - State Farm Insurance Agent, Bothell, WA"
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S Slough

July 11, 2026

5  out of  5
rating by S Slough
"I want to thank Sofia for all of her assistance over the past couple of years with my homeowners and auto - even when I move to SC and back to WA in a short period of time. Timely service and communication always."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with Sofia. Welcome back to WA!"
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Hoi Lam

July 9, 2026

5  out of  5
rating by Hoi Lam
"I had a great experience working with Sofia on my auto insurance policy. She was friendly, knowledgeable, and took the time to answer all of my questions. She made the process simple and helped me find the right coverage for my needs. I really appreciate her excellent customer service and would highly recommend Sofia to anyone looking for a reliable and helpful insurance agent!"
We responded:
"Thank you for the great review, Hoi! We’re so happy Sofia was able to make the process easy and help you find the right coverage for your needs. Her friendliness, knowledge, and willingness to answer your questions truly matter, and we’re grateful you noticed. We appreciate your recommendation and look forward to supporting you anytime."