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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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S Slough

July 11, 2026

5  out of  5
rating by S Slough
"I want to thank Sofia for all of her assistance over the past couple of years with my homeowners and auto - even when I move to SC and back to WA in a short period of time. Timely service and communication always."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with Sofia. Welcome back to WA!"
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Hoi Lam

July 9, 2026

5  out of  5
rating by Hoi Lam
"I had a great experience working with Sofia on my auto insurance policy. She was friendly, knowledgeable, and took the time to answer all of my questions. She made the process simple and helped me find the right coverage for my needs. I really appreciate her excellent customer service and would highly recommend Sofia to anyone looking for a reliable and helpful insurance agent!"
We responded:
"Thank you for the great review, Hoi! We’re so happy Sofia was able to make the process easy and help you find the right coverage for your needs. Her friendliness, knowledge, and willingness to answer your questions truly matter, and we’re grateful you noticed. We appreciate your recommendation and look forward to supporting you anytime."
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Luis Cruz

July 9, 2026

5  out of  5
rating by Luis Cruz
"Highly recommended this agency I worked with Rubi getting set up for my auto insurance she was very helpful and attentive."
We responded:
"Thank you, Luis, for the great review! We’re so glad Rubi was helpful and attentive while getting your auto insurance set up. We truly appreciate your recommendation—please don’t hesitate to reach out anytime you need assistance."
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Nilo Acosta

July 9, 2026

5  out of  5
rating by Nilo Acosta
"I’m starting a pleasant experience with State Farm; the young lady who assisted me is very kind, and I highly recommend them. Rubi is a very friendly and attentive agent—she really reflects well on this insurance company."
We responded:
"Thank you so much for your kind review! We’re delighted to hear you’re having a pleasant experience with State Farm and that Rubi provided such friendly, attentive service. We truly appreciate your recommendation, and we’re here whenever you need us."
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Miriam Fleischer

July 8, 2026

5  out of  5
rating by Miriam Fleischer
"Sophia responded very quickly to my questions and handled the changes quickly. Definitely a good experience and one of the reasons I have stayed with State Farm since 1980."
We responded:
"Thank you for the wonderful review! We’re so glad Sophia responded quickly and made the changes with ease. We truly appreciate your loyalty to State Farm since 1980—it's customers like you who make our work worthwhile. If you ever need anything else, we’re here to help."
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Cindy Goodman

July 2, 2026

5  out of  5
rating by Cindy Goodman
"Aileen is great! She provided the information I needed."
We responded:
"Cindy, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rocio Luna-Culotti’s Team—we are always here to help!"
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Yujian Mi

June 27, 2026

5  out of  5
rating by Yujian Mi
"Had a great experience at this State Farm office thanks to Sofia. She put together a customized homeowner insurance quote for me and was quick about it — no back-and-forth or waiting around. Friendly, easy to work with, and the price was very reasonable. Highly recommend going to this location if you’re shopping for coverage."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Rocio Luna-Culotti’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Kaylee Maki

June 23, 2026

5  out of  5
rating by Kaylee Maki
"Sofia is awesome to work with! She is friendly, knowledgeable, and easy to talk to. When I reached out to make changes to my account, she answered all my questions and made the process easy. I really appreciate her help!"
We responded:
"Thank you for the amazing review, Kaylee! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Phoebe Kesti

June 20, 2026

5  out of  5
rating by Phoebe Kesti
"I got help from Sofia getting a quote for my new car! She explained everything well and made sure I understood what everything was. I recommend getting a quote here!!"
We responded:
"Wow, thank you for the 5-star review, Phoebe! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Savannah Quenga

June 17, 2026

5  out of  5
rating by Savannah Quenga
"Been a pleasure working with Aileen Aguirre, very informative and helpful when in selecting the best insurance for your vehicles."
We responded:
"Thank you for the amazing review, Savannah! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jose Luis Castellanos

June 13, 2026

5  out of  5
rating by Jose Luis Castellanos
"Super agradecido con la señorita Rubi, me redujo mi pago en casi 50 dólares al mes y me dio mejor cobertura."
We responded:
"Agradecemos su reseña, Jose. Gracias por sus amables comentarios con respecto al equipo de Rocio Luna-Culotti, agente de State Farm. "
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Joohyun Oh

June 1, 2026

5  out of  5
rating by Joohyun Oh
"Thanks for checking after car accident. Aileen was so friendly and excellent job and made me happy! I am so happy to have State Farm Insurance! Thank you so much 👍"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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emmaline niskanen

May 31, 2026

5  out of  5
rating by emmaline niskanen
"Had a great experience with Sofia! Highly recommend!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Marisa Sebastian

May 30, 2026

5  out of  5
rating by Marisa Sebastian
"Sofia was so helpful! She took the time to answer all my questions regarding my coverage and was so friendly while doing so! Great customer service! Highly recommend."
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Maria Gaspar

May 28, 2026

5  out of  5
rating by Maria Gaspar
"I had a great experience working with Sofia. She is very knowledgeable, patient, and took the time to explain all my coverage options clearly. What stood out most was her professionalism and willingness to answer every question without making the process feel rushed or confusing. The entire experience was smooth from start to finish. Excellent customer service and genuine care for clients. highly recommended!"
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Yesenia Gaspar

May 26, 2026

5  out of  5
rating by Yesenia Gaspar
"I had a great experience working with Sofia at State Farm. She was extremely helpful, professional, and patient throughout the entire process. Sofia took the time to answer all my questions clearly and made everything easy to understand. Her friendly attitude and excellent customer service really stood out. I truly appreciate her help and would highly recommend working with her!"
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Joseph Mbugua

May 22, 2026

5  out of  5
rating by Joseph Mbugua
"Rubi is a nice person. I appreciate your service. Thank you for giving me a home insurance with a reasonable price. You the best 👌"
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Brian Roy

May 15, 2026

5  out of  5
rating by Brian Roy
"Quick, professional and friendly. What more could you need ."
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Carlos rodriguez

April 29, 2026

5  out of  5
rating by Carlos rodriguez
"Aileen was extremely helpful I recommended her to my family five starts hands down"
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Ella Kuopus

April 28, 2026

5  out of  5
rating by Ella Kuopus
"I recently moved and needed to update my address on my insurance. Sofia was awesome in getting everything updated to my new address!"
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Tommy Heng

April 28, 2026

5  out of  5
rating by Tommy Heng
"I’ve been a customer for years and they haven’t disappointed me yet. Customer service is always top tier. Sofia was very helpful and professional."
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Hanna Mattila

April 24, 2026

5  out of  5
rating by Hanna Mattila
"Sofia is very helpful and friendly. She is the best!"
We responded:
"Hanna, thanks so much for the kind words! Sofia’s thrilled to hear you think she’s the best <3"
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chloe simonson

April 22, 2026

5  out of  5
rating by chloe simonson
"Sofia is so great with work with! She helped me figure out new car insurance and explained everything thoroughly. I would recommend!"
We responded:
" thanks a ton for the awesome feedback! Sofia’s happy she could help you with your new car insurance and explain everything clearly. We really appreciate you recommending us! Whenever you need anything, just give us a shout!"
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Marjorie Baker

April 21, 2026

5  out of  5
rating by Marjorie Baker
"Sofia was very knowledgeable and quickly added my new car coverage to replace my old."
We responded:
"Hi Marjorie, thanks for the great feedback! Sofia is glad she could quickly update your car coverage and help with your home and auto insurance. We’re here to make insurance simple and hassle-free. Feel free to reach out anytime!"
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Makenna Smith

April 21, 2026

5  out of  5
rating by Makenna Smith
"I appreciate the great customer service I received from Sofia when I needed help reviewing my coverages!"
We responded:
"Makenna, thanks so much for the kind words! Sofia is happy to hear she could help you review your coverages. At Rocio Luna-Culotti Agency, we’re always here to provide great customer service whenever you need it!"