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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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caren allard

October 15, 2026

5 out of 5 rating by caren allard
"Exceptional. Sofia was friendly, knowledgeable and provided us with some excellent options for our insurance needs. Wonderful representative for this company!"
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Yao Dong

October 14, 2026

5 out of 5 rating by Yao Dong
"Sofia was very nice, helpful, and patient throughout the process. She took the time to answer all of my questions and clearly explained the different coverage options so I could make an informed decision. I really appreciate her responsiveness and excellent customer service. Highly recommended!"
We responded:
"We love hearing this! Sofia is wonderful, and we're so glad she made the process easy and took the time to help you understand your insurance options. Making sure our customers feel comfortable and taken care of means a lot to us. Thank you for trusting our State Farm team and for the recommendation!"
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Kimberly Centeno

October 9, 2026

5 out of 5 rating by Kimberly Centeno
"Thank you for your attention; you are very kind."
We responded:
"Thank you for your kind words! We truly appreciate your trust in our office and are always happy to help!"
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Huanran Xue

October 8, 2026

5 out of 5 rating by Huanran Xue
"Sofia at Rocio Luna-Culotti StateFarm Insurance is fantastic! She found better coverage to meet my need. Exceptional customer service and highly recommend!"
We responded:
"Thank you so much for the wonderful review! We're so happy Sofia was able to help you find better insurance coverage that fits your needs. She truly cares about our customers, and it's great to hear that it shows! We appreciate you trusting Rocio Luna-Culotti State Farm with your insurance needs and for recommending our team. It means so much to us!"
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Benny p

October 1, 2026

5 out of 5 rating by Benny p
"Sofia was great to work with! Super friendly, helpful, and made my car insurance setup straight forward!"
We responded:
"Thank you so much for sharing this! We're so glad Sofia made setting up your car insurance easy and stress-free. She truly enjoys helping our customers, and it's wonderful to hear that her friendly approach made a difference!"
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Conner Flowers case

October 1, 2026

5 out of 5 rating by Conner Flowers case
"This is one of the best insurance agencies that ive worked with , i was helped by Rubi she assisted me on finding a better price for my home and auto insurance, very respectful and professional. I highly recommend this service if you are in the market.10/10"
We responded:
"Wow, thank you so much for the amazing review! It means a lot to hear that we're one of the best insurance agencies you've worked with! We're so happy Rubi was able to help you find a better rate on your home and auto insurance while making the experience a great one. We truly appreciate your trust in Rocio Luna-Culotti State Farm and your recommendation. We're always here when you need us!"
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Micheal Bustamante

October 1, 2026

5 out of 5 rating by Micheal Bustamante
"I am really happy with this State Farm Agency! Rubi helped me get car insurance, she was super nice and explained the coverages! I 100% recommend Rubi, she is the nicest!"
We responded:
"We love hearing this! Rubi truly enjoys helping our customers, and we're so glad she made your car insurance experience a positive one! Taking the time to explain coverage and make sure you feel comfortable with your options is so important to us. Thank you for recommending Rubi and our team at Rocio Luna-Culotti State Farm. We appreciate you!"
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Robert Lacey

October 1, 2026

5 out of 5 rating by Robert Lacey
"I am really pleased with Rubi. She helped me set up my car and home insurance. She went over the application with me and explain everything with details. I 100% recommend any one looking for new insurance to shop at Rocio’s office!"
We responded:
"Thank you so much for your wonderful review and recommendation! We're thrilled to hear that Rubi took the time to explain everything and made setting up your auto and home insurance a great experience. We believe understanding your coverage is just as important as finding the right policy. Thank you for trusting Rocio Luna-Culotti State Farm with your insurance needs. We're so happy to have you with us!"
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Anton Haataja

October 1, 2026

5 out of 5 rating by Anton Haataja
"5 stars! This office is great. Always quick to reply to texts and phone calls whenever I need assistance"
We responded:
"Thank you for the five stars! We know how important it is to get answers when you need them, and we're glad our team has been there for you. We truly appreciate your trust in Rocio Luna-Culotti State Farm and are always just a call or text away!"
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Gracie Bear

October 1, 2026

5 out of 5 rating by Gracie Bear
"Aileen was so kind and knowledgeable. I highly recommend working with her and this office!"
We responded:
"Thank you so much for the wonderful review and recommendation! Aileen truly cares about helping our customers, and we're so glad her kindness and knowledge made a difference in your experience. We're lucky to have her on our team! Thank you for trusting our office with your insurance needs. We appreciate your support!"
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Colton Michael

October 1, 2026

5 out of 5 rating by Colton Michael
"Sofia was great! She made getting my car insurance easy and stress-free. Highly recommend!"
We responded:
"We love hearing this! Thank you for taking the time to share your experience and for recommending our office! Sofia does a wonderful job making the insurance process simple and stress-free, and we're so glad she was able to help you with your car insurance. We appreciate you choosing Rocio Luna-Culotti State Farm and are always here whenever you need us!"
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Ericka Aguirre

October 1, 2026

5 out of 5 rating by Ericka Aguirre
"Aileen was super helpful and answered all of my questions!"
We responded:
"Thank you so much for your kind review! We're so happy to hear that Aileen took great care of you and answered all your questions. At Rocio Luna-Culotti State Farm, we believe insurance should be easy to understand, and we're always here to help you feel confident in your coverage. We truly appreciate you taking the time to share your experience!"
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Jasson Coria

September 30, 2026

5 out of 5 rating by Jasson Coria
"Rubi provided excellent service for my home insurance needs. The process was quick, easy, and the rates were competitive. Five stars!"
We responded:
"Thank you so much for the five-star review! We're so happy to hear that Rubi made your home insurance experience quick, easy, and affordable. At our office we know how important it is to protect your home, and we take pride in helping our customers find the right coverage at a competitive rate. We truly appreciate your trust in our team and look forward to being here whenever you need us!"
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Joshua Young

September 30, 2026

5 out of 5 rating by Joshua Young
"Ruby was fantastic at running through my options! Highly recommend!"
We responded:
"Thank you so much for your wonderful review and recommendation! We're so happy to hear that Rubi took the time to walk you through your insurance options and make the process easy to understand. We believe finding the right insurance coverage should be simple and stress-free. We truly appreciate your trust in our team!"
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Aidan McAlvey

September 30, 2026

5 out of 5 rating by Aidan McAlvey
"Rubi helped me get a good price for my motorcycle insurance, great service thank you Rubi!"
We responded:
"Thank you so much for your kind review! We're so happy Rubi was able to help you find a great price on your motorcycle insurance while providing excellent service. At Rocio Luna-Culotti State Farm, we love helping our customers find the right coverage at a great value. We truly appreciate you choosing our team and hope you enjoy the ride!"
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maryann Adcox

September 30, 2026

5 out of 5 rating by maryann Adcox
"rubi helped me get quoted for auto insurance was super nice and amazing!"
We responded:
"Thank you so much for your kind review! We're so happy to hear that Rubi made your auto insurance quote experience such a positive one! Our team at Rocio Luna-Culotti State Farm takes pride in making insurance easy, friendly, and stress-free. We truly appreciate you giving us the opportunity to help with your insurance needs!"
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Andy

September 30, 2026

5 out of 5 rating by Andy
"I worked with Sofia to find a new condo and auto insurance and it was a great experience.

Sofia was very responsive, organized, and knowledgeable. She answered so many of my questions quickly and helped me land on the best coverage that fit my needs. Highly recommended!"
We responded:
"Thank you so much for the great review! 😊 We’re truly glad you had a positive experience working with Sofia for your new condo and auto insurance.

Sofia being responsive, organized, and knowledgeable is exactly how we aim to support our customers, especially when it comes to answering questions quickly and helping you find coverage that truly fits your needs. We really appreciate you taking the time to share your experience and highly recommend our office. We’re here anytime you need us!"
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Roberto

September 29, 2026

5 out of 5 rating by Roberto
"Sofia H. was fantastic! Professional, helpful, and made the life insurance process quick and easy. Highly recommend!"
We responded:
"Thank you so much for the fantastic review! 😊 We’re thrilled to hear Sofia H. was professional, helpful, and made the life insurance process quick and easy."
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No Way

September 24, 2026

5 out of 5 rating by No Way
"Sofia is amazing! She was able to help me right away and was very accommodating of scheduling a time to meet. She is also very knowledgeable and friendly."
We responded:
"Thank you so much for the wonderful review! 😊 We’re really happy to hear Sofia was able to help you right away and that she made scheduling easy and convenient.

Your kind words about her knowledge and friendly approach mean a lot to our team. Thanks for choosing our office—we truly appreciate it, and we look forward to helping you again anytime you need us!"
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Namutebi Aysher

September 16, 2026

5 out of 5 rating by Namutebi Aysher
"Sofia really explained everything about the letter I received and helped me understand it so well. Am so grateful"
We responded:
"Thank you, Namutebi for the five-star rating! We’re honored to have you as a customer at our State Farm in Bothell, WA."
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Artun Bayer

September 14, 2026

5 out of 5 rating by Artun Bayer
"Working with Sofia has been great!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! "
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lorena hays

September 11, 2026

5 out of 5 rating by lorena hays
"Muchas geacias Ruby por tu atencion, Exelente."
We responded:
"¡Muchísimas gracias! 😊 Que gusto saber que recibiste excelente atención por parte de Ruby. Realmente apreciamos que te tomes el tiempo de compartir tu experiencia. Estamos aquí para ayudarte cuando lo necesites—¡gracias de nuevo!"
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silvia leal

September 7, 2026

5 out of 5 rating by silvia leal
"Great service, the staff are very friendly. Ruby is always attentive to answering any questions I have."
We responded:
"Thank you so much for the kind review! 😊 We’re really glad you’ve had a great experience with our team. Ruby will be so happy to hear that she’s been attentive and helpful with your questions—customer support is a big part of what we do."
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Tom Kozaczynski

September 2, 2026

5 out of 5 rating by Tom Kozaczynski
"Have worked with multiple people in the office including Rocio herself and Aileen and have always been well taken care of. We have multiple policies with State Farm and have been customers for over two decades. I have always received quick and courteous service and never feel like I am being upsold; they have our best interests in mind. Highly recommended all around!"
We responded:
"Thanks so much for the amazing review! 😊 We’re really glad to hear that Rocio, Aileen, and the whole team have been able to take great care of you over the years. Knowing you’ve been with State Farm for 20+ years and that you always feel supported means a lot to us.

Thank you for recommending us, and we’ll be here whenever you need anything!"
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Isabella Figueroa

September 1, 2026

5 out of 5 rating by Isabella Figueroa
"I had a great customer experience from Sofia! She was super responsive, transparent, and helpful while trying to figure out the best coverage for my unique needs."
We responded:
"Thank you so much for your wonderful review! 😊 We’re really glad you had a great customer experience with Sofia. Her responsiveness, transparency, and dedication to finding the right coverage for your unique needs are exactly what we aim for."