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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlos rodriguez

April 29, 2026

5  out of  5
rating by Carlos rodriguez
"Aileen was extremely helpful I recommended her to my family five starts hands down"
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Ella Kuopus

April 28, 2026

5  out of  5
rating by Ella Kuopus
"I recently moved and needed to update my address on my insurance. Sofia was awesome in getting everything updated to my new address!"
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Tommy Heng

April 28, 2026

5  out of  5
rating by Tommy Heng
"I’ve been a customer for years and they haven’t disappointed me yet. Customer service is always top tier. Sofia was very helpful and professional."
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Hanna Mattila

April 24, 2026

5  out of  5
rating by Hanna Mattila
"Sofia is very helpful and friendly. She is the best!"
We responded:
"Hanna, thanks so much for the kind words! Sofia’s thrilled to hear you think she’s the best <3"
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chloe simonson

April 22, 2026

5  out of  5
rating by chloe simonson
"Sofia is so great with work with! She helped me figure out new car insurance and explained everything thoroughly. I would recommend!"
We responded:
" thanks a ton for the awesome feedback! Sofia’s happy she could help you with your new car insurance and explain everything clearly. We really appreciate you recommending us! Whenever you need anything, just give us a shout!"
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Marjorie Baker

April 21, 2026

5  out of  5
rating by Marjorie Baker
"Sofia was very knowledgeable and quickly added my new car coverage to replace my old."
We responded:
"Hi Marjorie, thanks for the great feedback! Sofia is glad she could quickly update your car coverage and help with your home and auto insurance. We’re here to make insurance simple and hassle-free. Feel free to reach out anytime!"
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Makenna Smith

April 21, 2026

5  out of  5
rating by Makenna Smith
"I appreciate the great customer service I received from Sofia when I needed help reviewing my coverages!"
We responded:
"Makenna, thanks so much for the kind words! Sofia is happy to hear she could help you review your coverages. At Rocio Luna-Culotti Agency, we’re always here to provide great customer service whenever you need it!"
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Cara Onie

April 2, 2026

5  out of  5
rating by Cara Onie
"Rubi helped me out so much she was so helpful and responded very quickly. Definitely recommend them not only on prices but customer service!"
We responded:
"Hi, Cara! thanks so much for the awesome review! We’re glad Rubi could help and get back to you quickly. Our office is all about great prices and even better customer service. We really appreciate your recommendation!"
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Rosy Portilla

April 1, 2026

5  out of  5
rating by Rosy Portilla
"Aileen Aguirre Muy amable y profesional,hace sentir en confianza,agradecida con su ayuda."
We responded:
"Hola Rosy, muchas gracias por tus palabras sobre Aileen Aguirre. Nos alegra saber que te hizo sentir en confianza con su amabilidad y profesionalismo. Estamos aquí para ayudarte con todo lo que necesites. ¡Gracias por elegirnos!"
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Ana María Guzmán

March 31, 2026

5  out of  5
rating by Ana María Guzmán
"Cuando estaba buscando seguro para mis autos con mi esposo y Rubi nos ayudó a encontrar el mejor precio y siempre muy atenta contestando mis preguntas 10/10"
We responded:
" ¡muchas gracias por tus palabras! Nos alegra saber que Rubi pudo ayudarlos a ti y a tu esposo a encontrar el mejor precio para el seguro de sus autos. Siempre estamos aquí para responder tus preguntas y ofrecerte el mejor servicio. ¡Gracias por la calificación de 10/10!"
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Breanne Marie

March 31, 2026

5  out of  5
rating by Breanne Marie
"Rubi was such a great help! All my questions were answered quick and in a way I could understand all done with a smile and kindness. I will definitely be going back to her if I need help in the future."
We responded:
"we really appreciate your kind feedback! Rubi loves helping out and making sure everything’s clear and simple. We’re always happy to help!"
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samantha velez

March 31, 2026

5  out of  5
rating by samantha velez
"Rubi helped me set up my insurance, she was so patient and helpful answered all my questions and concerns."
We responded:
"Samantha, thanks for the kind words! Rubi’s happy to hear she could help and answer all your questions. At Rocio Luna-Culotti Agency, your local State Farm office, we’re always here to make insurance easy and stress-free. Let us know if you need anything else!"
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Aana Collette

March 26, 2026

5  out of  5
rating by Aana Collette
"Really appreciated Sofia’s help updating my insurance policy. She made everything easy to understand, answered all my questions, and handled things quickly. Great experience overall!"
We responded:
"Aana- thanks so much for the shoutout to Sofia! We’re glad she made updating your insurance policy easy and quick. If you ever need anything else, just give us a call/text! "
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Alexander Rubio Aguilar

March 25, 2026

5  out of  5
rating by Alexander Rubio Aguilar
"Exclente servicio 10/10"
We responded:
" ¡Muchas gracias por tu excelente calificación! Nos alegra saber que recibiste un servicio de 10/10. Estamos aquí para ayudarte con todas tus necesidades de seguro cuando lo necesites."
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Salvador Sotelo

March 24, 2026

5  out of  5
rating by Salvador Sotelo
"Resivi buen trato y sobre todo buen precio"
We responded:
"Gracias, Salvador! Nos alegra saber que recibiste un buen trato y encontraste un excelente precio con nuestra agencia. Si necesitas ayuda con tu seguro o tienes alguna pregunta, no dudes en contactarnos."
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Myra Niemela

March 22, 2026

5  out of  5
rating by Myra Niemela
"I had a few questions regarding my policy, Sofia was great in answering them in a simple understandable way!"
We responded:
"Myra- thanks for your feedback! We’re glad Sofia could answer your policy questions clearly and simply. My office is always here to help with any insurance questions you have. Don’t hesitate to reach out anytime!"
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Mariel Huotari

March 21, 2026

5  out of  5
rating by Mariel Huotari
"Thanks Sofia for the help, great customer service!"
We responded:
"Hi Mariel! thanks so much for the kind words about Sofia! We’re happy to hear you had a great experience her. If you ever need help with your insurance, just reach out—we’re here for you!"
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Jason

March 19, 2026

5  out of  5
rating by Jason
"Very good experience. When I needed to make a change to my policy, everything I needed to know about the process was explained clearly."
We responded:
"Jason- thank you for sharing your experience! We’re glad to hear that making changes to your policy was easy and that our team explained everything clearly."
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Colin Ng

March 18, 2026

5  out of  5
rating by Colin Ng
"Rocio and Sofia are great, friendly and provided excellent customer service! Called and followed up with me on all my polices. Fixed my issues and reapplied my discounts quickly! A+++++"
We responded:
"Hi Colin, thank you so much for the wonderful feedback! Sofia is thrilled to hear you appreciated her friendly, attentive service. We’re glad we could quickly fix your issues and make sure your discounts were reapplied. "
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Danielle Kopatich

March 18, 2026

5  out of  5
rating by Danielle Kopatich
"Great service"
We responded:
"Hi Danielle, thanks so much! We’re glad you’re happy with the price and service at Rocio Luna-Culotti Agency, your local State Farm office. "
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TERRE GREENWOOD

March 10, 2026

5  out of  5
rating by TERRE GREENWOOD
"I worked with Ruby changing my car insurance and inquiring about a homeowner bundle. The home insurance didn't work out. Ruby researched it thoroughly & gave me a very honest review of why it would not be best for me. I appreciated her diligence. We had a little bit of trouble with communication due to my phone set-up but all got worked out. I am very pleased with Ruby's knowledge & assistance."
We responded:
"Hi Terre, thank you so much for your detailed feedback! We’re glad Ruby could provide you with thorough and honest guidance regarding your car insurance and homeowner bundle options. We always strive to offer knowledgeable, personalized service to help you make the best insurance decisions. We appreciate your patience during the communication hiccup and are happy everything got resolved smoothly. If you have any more questions or need assistance in the future, don’t hesitate to reach out!"
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Branden Vaughan

March 6, 2026

5  out of  5
rating by Branden Vaughan
"I switched from USAA to here because it’s nice to have 1 person to talk to that can help vs just a call center."
We responded:
"Hi Branden, thank you for choosing us and for your thoughtful feedback! We’re proud to offer personalized insurance service with a dedicated agent you can trust, unlike the typical call center experience. If you ever need assistance with your insurance policies or have questions, we’re always here to help you directly. Welcome to the family!"
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Chad Pralle

February 27, 2026

5  out of  5
rating by Chad Pralle
"Very helpful."
We responded:
"Hi Chad, thank you for your kind words! We’re happy to hear you found our service very helpful. If you need any assistance with insurance or have questions in the future, don’t hesitate to contact us. We’re always here to help!"
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Dom Kariniemi

February 20, 2026

5  out of  5
rating by Dom Kariniemi
"I needed some help swapping the car on my insurance since I had gotten a new car. I appreciate Sofia’s help!"
We responded:
"Hi Dom, thank you for sharing your experience! We’re glad Sofia could assist you smoothly with swapping your car on your insurance. If you ever need help with auto insurance or any policy updates, feel free to reach out to us. We’re here to make your insurance process easy and stress-free!"
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Shaun Kariniemi

February 20, 2026

5  out of  5
rating by Shaun Kariniemi
"Great experience getting my insurance set up with Sofia. Everything was explained clearly and the process was smooth from start to finish."
We responded:
"Thank you for sharing your great experience setting up your insurance with Sofia! We’re glad the insurance process was clear and seamless from start to finish. Providing excellent customer service and helping clients navigate their insurance options is our top priority. We appreciate your trust and look forward to assisting you with all your insurance needs! "